Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Coordinator for the C.A.F.E. Practices Program, under the Responsible Sourcing Strategies department in the Food & Agriculture Division, works on a diversity of projects. The primary responsibilities of the Coordinator include managing administrative tasks related to communications, planning and scheduling audits, managing application processing, scheduling trainings, and more. The Coordinator is also responsible for documentation of all the aforementioned activities on an ongoing basis in various platforms. This is a highly collaborative, fast-paced role, that requires very strong time-management and organizational skills, attention to detail, ability to prioritize work and meet deadlines, and excellent writing, communication, and customer service skills. This role will best suit an individual who appreciates and can adapt to a wide variety of tasks. This position reports to the Program Manager and works closely with the Program Associates and other Coordinators.

Relevant Standards/Schemes

• C.A.F.E. Practices
• Other programs as needed

Essential Duties and Responsibilities

Communications

• Manage daily email and telephone communications in English and Spanish with:
• Auditors based in Central and South America
• Partners based in Central and South America
• SCS program personnel and contractors based in Central and South America

Audit Coordination

• Ensure consistent flow of audit projects
• Prepare audit plans and related audit documents and forms
• Track and manage audit project milestones and deadlines
• Prepare work orders and invoices for clients
• Manage auditor schedules, workloads and travel budgets
• Plan audits and trip itineraries for staff and auditors
• Carry out travel booking and logistical arrangements, as needed
• Review expense reports for staff and regional auditors

Operations

• Ensure program compliance with, and support the continuous improvement of internal quality systems
• Maintain new, existing, and archived program files in accordance with program requirements
• Support in updating program materials as needed
• Review invoices and time log entries for accuracy
• Support in planning trainings and manage training-related communications and administration of information
• Manage administration of personnel approval
• Additional tasks as requested by the Director and Managers

Minimum Qualifications

• Must have professional fluency in English
• Bachelor’s Degree or 5+ years of experience in a related field (Administration, Communications, Sustainability, etc.)
• Excellent writing, communication, and customer service skills
• 1+ years experience in project management or administration
• Initiative and ability to work independently; responsive and adaptive personality
• Strong time-management and organizational skills, attention to detail, ability to prioritize work and meet deadlines
• Experience with Microsoft Office including Microsoft Word, Excel, Outlook, and PowerPoint

Preferred Qualifications

• Professional fluency in Spanish and Portuguese
• Experience with third-party certifications, ISO 9001 accreditation, or similar
• Experience with database management systems
• Understanding of auditing and third-party certification initiatives

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Working Remotely

SCS is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.

Estimated Hourly Range

$24.00-$27.40

EEOC Statement

SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.