Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Account Coordinator will work in a fast-paced environment to support the Energy, Biomaterials, and Circularity (EBC) program staff in the process of helping clients pursue third-party environmental certifications. This position is responsible for processing all client requests and supporting the EBC team with its current and new client portfolio. This position supports the program and all client relationship management, sales and administrative support, including work order creation, submittals to clients, and subsequent invoice billing for the EBC client portfolio. The Account Coordinator collaborates with auditors, program managers, the Client Services Manager, and technical staff as needed to ensure that the monthly, quarterly, and annual deadlines are completed on time.

Relevant Standards/Schemes

• International Sustainability & Carbon Certification (ISCC)
• Biofuels
• Other programs in the EBC division, as needed

Essential Duties and Responsibilities

• Engage with clients, affiliates, and partners by responding promptly to their questions and requests
• Provide support in understanding requirements and develop relationships with clients as knowledge base expands
• Receive, process, and set up New Client Requests
• Provide program support in the preparation of Initial and Renewal Work Orders for various programs and with client invoicing and certification packet release
• Coordinate with technical staff to ensure timely service delivery and solutions that meet global clients’ and program needs
• Support the maintenance and implementation of program quality system by organizing and maintaining client files and documents, program procedures, protocols, and forms, and progress tracking to maintain compliance with SCS quality management systems and/or the rules of the relevant certification scheme

Minimum Qualifications

• Associate's/Bachelor's degree in business administration or a related field or
• 3+ years of professional experience in business administration and experience in project or program coordination, client interface, and data entry
• Bilingual in English and Spanish or Portuguese in both written and verbal communication
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
• Ability to adapt to frequent timeline changes with complex, long-term projects
• Strong attention to detail, organization, and time management
• Excellent professional written and verbal communication skills
• Proficient in Microsoft Office including Word, Excel, PowerPoint and Outlook
• Experience using database systems and remote applications for communication such as Zoom, Teams, Google Meet, etc.
• Commitment to SCS values and environmental issues

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Monthly Salary
$1,500 - $1,900 USD

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.