Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
As the Program Coordinator for the C.A.F.E. Practices program under the Responsible Sourcing Strategies department in the Food & Agriculture division, you will work on diverse projects. The primary responsibilities of the Program Coordinator include managing administrative tasks related to communications, planning and scheduling audits, managing application processing, scheduling trainings, and more. The Program Coordinator is also responsible for documentation of all the aforementioned activities on an ongoing basis in various platforms. This highly collaborative, fast-paced role requires very strong time-management and organizational skills, attention to detail, ability to prioritize work and meet deadlines, and excellent writing, communication, and customer service skills. This role will best suit an individual who appreciates and can adapt to a wide variety of tasks. This position reports to the Operations Manager and works closely with program associates and other coordinators.

Relevant Standards/Schemes

• C.A.F.E. Practices
• Others, as determined

Essential Duties and Responsibilities
Audit Coordination

• Manage daily email and telephone communications in English with auditors, partners, contractors, and SCS program personnel based in Africa and Asia
• Ensure consistent flow of audit projects
• Prepare audit plans and related audit documents and forms
• Track and manage audit project milestones and deadlines
• Prepare work orders and invoices for clients
• Manage auditor schedules, workloads, and travel budgets
• Plan audits and trip itineraries for staff and auditors
• Carry out travel booking and logistical arrangements, as needed
• Review expense reports for staff and regional auditors

Operations

• Ensure program compliance with and support the continuous improvement of internal quality systems
• Maintain new, existing, and archived program files in accordance with program requirements
• Support updates to program materials, as needed
• Review invoices and time log entries for accuracy
• Support in planning trainings and managing training-related communications and administration of information
• Manage administration of personnel approval

Minimum Qualifications

• Bachelor's Degree in a related field (Administration, Communications, Sustainability, etc.) or
• 5+ years of equivalent work experience and
• 1+ years of experience in project management or administration
• Fluency in English with experience that involves professional and technical verbal and written communication
• Excellent writing, communication, and customer service skills
• Proficient in Microsoft Office programs including Word, PowerPoint, Outlook, and Excel
• Initiative and ability to work independently; responsive and adaptive
• Strong time-management skills to complete time-sensitive projects, ability to prioritize work and meet deadlines
• Excellent organizational skills and strong attention to detail

Preferred Qualifications

• Professional fluency in Spanish and Portuguese
• Understanding of or experience with auditing and third-party certification initiatives, ISO 9001 accreditation or similar
• Experience in quantitative and qualitative data collection and analysis

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Hourly Salary
$20.40 - $27.00

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.